How to Complain

 Report Noise!!stopjetnoisescreenshot  Complain in one click!
Use a web browser on any device. When you hit the REPORT IT button, identifies the flight and altitude (even if cannot determine flight details, your complaint is still recorded.) Your complaints summary is sent each night.  All aggregate data are sent to the SFO noise abatement office. (Brief introduction here)


We highly recommend using to file complaints but, if you prefer, you can also complain at:

SFO Noise Complaints
SFO Noise Complaint Hotline: 650.821.4736
SFO Toll Free Noise Complaint Hotline: 877.206.8290
SFO Noise Complaint Email:
Bert Ganoung is Manager, Aircraft Noise Abatement
San Jose International (SJC)
Jets and Corporate jets, mostly seen on stormy weather days looping west to east at 2000-3000 feet over Palo Alto, but we also get some departures heading west.
Phone Complaints: 408-392-3535
Palo Alto Airport (PAO) (small prop planes)
650-329-2405  Or email pao@cityofpaloalto.or
Time of overflight, Location (x streets) of sighting or noise, Direction of travel, if known
Provide Your Name and Phone/email only if you want a reply
San Carlos Airport

These are mainly the Surf Air commuter flights. You can file a request online  or call 650-573-2666 .

Airport Complaint Offices

When in doubt, complain to SFO. For small planes,  complain to Palo Alto Airport. For Surf Air private commuter planes, complain to San Carlos Airport.



Contact your Government Representatives, let them know that loud jet noise and low altitude overflights are not ok.

Write to Representative Eshoo, she needs to hear from us to support her work with the FAA.

United States Congressional Representative Anna Eshoo District Office, 698 Emerson Street, Palo Alto, CA 94301, (650)323-2984 or (408) 245-2339 Washington, D.C. Office, 241 Cannon Building, Washington, D.C. 20515, (202) 225-8104

Palo Alto City Council

US Senator Barbara Boxer Phone (510) 286-8537

US Senator Diane Feinstein Phone (415) 393-0707

Palo Alto City Manager James Keene

Palo Alto City Council


FAA Next Gen
Michon Powell, Environment Specialist
(202) 267-9183
FAA Noise Ombudsman 
202 267-3521

Select Committee Members in the 18th District:

Supervisor Joe Simitian Santa Clara County Board of Supervisors (Chairman of Select Committee)

• Councilmember Ann Wengert Town of Portola Valley

• Councilmember Mary-Lynn Bernald City of Saratoga

• Mayor Pro Tem Gary Waldeck Town of Los Altos Hills

Select Committee Alternate Members:

1. Supervisor Mike Wasserman, Santa Clara County Board of Supervisors

2. Mayor Elizabeth Lewis, Town of Atherton

3. Councilmember Jean Mordo, City of Los Altos

4. Vice Mayor Gregory Scharff, City of Palo Alto


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